Find the Right MSP. Skip the Guesswork.
Get day-to-day IT support your team will actually use, from the help desk to security, backups and devices, through the right managed service provider (MSP). For healthcare and nonprofit organizations, and any team that needs one, we start with the problem behind your current IT, co-create the right fit with you, and show clear MSP pricing before you decide. We then help manage the switch and stay on your MSP for you after you sign.
What’s Covered
Every Vendor That Matters, in One Comparison.
Managed IT services cover more than a help desk. We review what you have today, find the right partner for each area, and compare their options side by side.
Help Desk
Multi-location user support with clear response commitments, covering the hours each site actually runs.
Device Management
Laptops and phones provisioned and secured. Mobile device management (MDM) lets IT lock or wipe a lost phone.
Monitoring and Patching
Systems kept current and watched around the clock by your partner, so problems are caught early.
IT Strategy
A roadmap tied to budget and growth, reviewed with you on a regular schedule.
Managed Backup and Disaster Recovery
Backups that are tested, plus a plan to get back online after an outage. This protects business continuity and supports HIPAA’s backup and recovery requirements.
Managed Firewall
A firewall that someone else patches, watches and tunes for you.
Security Monitoring (SIEM)
SIEM, short for security information and event management, gathers security alerts in one place so threats are spotted early.
Endpoint Management
Every laptop and desktop kept protected, updated and tracked.
Managed WiFi
Wireless networks watched and tuned at each site, so staff and visitors stay connected.
Managed SD-WAN
SD-WAN is software that steers traffic between sites. It keeps locations connected over more than one internet line.
Managed Microsoft 365
Email, files and user accounts in Microsoft 365, set up, secured and administered for you.
Managed Phones (UCaaS)
UCaaS means your phones, chat and video run from the cloud. We find the platform and hold the carrier to its service levels.
When to Call Us
Signs It’s Time to Look Again
If any of these sound familiar, your current provider may not be holding up its end. A side-by-side comparison will usually show it.
- 01 Response times depend on who picks up.
- 02 You pay per device for equipment you retired.
- 03 There is no IT roadmap tied to the budget.
- 04 Onboarding a new hire takes days.
- 05 Contracts renew on their own and nobody is watching the date.
- 06 When something breaks, nobody calls you back.
How We Compare
Priced and Scored on the Same Terms.
Every IT partner is measured against the same criteria, so our recommendation is easy to check. You see real pricing, not list prices, and the trade-offs in plain language. After you choose, we keep checking the partner against the same list.
Evaluation Criteria
Illustrative
Client Results
All ResultsWe helped WE ACT for Environmental Justice switch from its managed services provider to a new provider whose services are more in line with its needs, saving $23.1K over 3 years (22%).
22%
lower managed services cost
WE ACT for Environmental Justice
$23.1K
saved over 3 years
WE ACT for Environmental Justice
Our Three-Step Plan
- 01
Discovery
On a 30-minute call, we listen, understand your requirements, and review your IT contracts, renewal dates and what each site needs. No pitch.
- 02
Present Solutions
We bring vetted IT partners side by side, with real pricing and the trade-offs in plain language. You get our recommendation and the reasons for it.
- 03
Deployment
We manage the switch to your new partner, track every renewal, and stay on them for you. When service slips, we chase it and follow it through. Regular reviews check the results.
Questions about Managed IT
Ask Us Something ElseA traditional managed IT provider runs your systems and sells you its own service. We find the right provider for your organization, compare the options side by side, and stay on them for you after you sign. The provider does the day-to-day work. We handle the contract, the switch, the renewal dates and the follow-up when service slips, so your team does not chase the provider alone.
Your IT partner provides the 24/7 monitoring and help desk. We find the right one, compare the options, and stay on them for you. We help you check that hours, response times and escalation steps fit how your sites run, including clinic hours and after-hours calls. Once you sign, we track how the partner performs and follow up when a ticket stalls.
We typically recommend starting with managed backup and disaster recovery, managed security, and managed networking. Backup and disaster recovery keep you running after an outage. Security covers firewalls, monitoring and endpoint protection. Managed networking keeps every site online. For a community health center, behavioral health practice or human-services nonprofit with several sites, it also helps to price a help desk that covers clinic hours, and Microsoft 365 administration. The right mix depends on your sites, staff and budget, and we build the shortlist around it.
We bring you vetted options for the same scope, so you can compare price, service levels and contract terms side by side. We also look at what you pay for today, such as charges for equipment you have retired, and we track renewal dates so nothing renews unseen. If your current provider is the right fit, we say so. Suppliers pay TVG Tech when you buy through us, and we are open about that. Our focus is delivering results that earn a long-term relationship, not maximizing what we are paid.
After you sign, we stay by your side advocating for your business. We manage the switch to the new provider, track every renewal date, review the provider's results with you on a regular schedule, and chase service problems for you. When something breaks, you call us and we follow it through with the provider. As your advisor, we also keep the IT roadmap current as your sites and staff grow.
We Find the IT Partner. We Stay on Them.
On a 30-minute call, we understand your requirements and learn about your sites and your current IT contract. Then you get the right IT partners side by side. After you sign, we stay by your side advocating for your business.